And All That Jazz…
Posted under: Ordered a theatre break at lastminute.com yesterday. Jude wanted to see Darius in Chicago (the musical rather than the place – well at least that’s what I guess she meant – anyway the less said about this the better, let’s just pretend i said a theatre break) so we booked a trip to London via lastminute.com (little ‘l’ not big ‘L’ for branding apparently).
As usual the booking was pretty easy – until the confirmation arrived by email. Having previously screwed up on email confirmations before I now read every one and found this time round that my debit card is paying 3 times the amount i’m meant to be paying (in fact actually it would now be cheaper to fly to Chicago).
Customer support at lastminute.com is via email and in all fairness they’ve been pretty good. However, whilst they’ve acknowledged the error they say it’s going to take them 7 to 10 working days to organise a refund! This is nonsense (and so i told them so) and even better I can’t cancel and re-order as it’s a non-returnable thing! To top it all – yes you’ve guessed it lastminute.com did not track this sale via my affiliate link.