Comments on: We’re Paying You Less Commission From Tomorrow! http://www.onelittleduck.co.uk/affiliate-marketing/were-paying-you-less-commission-from-tomorrow-487.htm Online blog of Jason Dale, co-director of Loquax. My views on affiliate marketing, running a website and anything else that seems appropriate! Mon, 05 Sep 2011 14:55:23 +0000 hourly 1 http://wordpress.org/?v=3.1.2 By: Rajpal Bhogal http://www.onelittleduck.co.uk/affiliate-marketing/were-paying-you-less-commission-from-tomorrow-487.htm/comment-page-1/#comment-46769 Rajpal Bhogal Thu, 04 Sep 2008 11:16:37 +0000 http://www.onelittleduck.co.uk/2008/09/were-paying-you-less-commission-from-tomorrow.html#comment-46769 Hi Jason, Apologies again. Thats no problem at all. thanks kindest regards, Rajpal Bhogal Account Manager rajpal.bhogal@affiliatewindow.com Hi Jason,

Apologies again.

Thats no problem at all. thanks

kindest regards,

Rajpal Bhogal
Account Manager
rajpal.bhogal@affiliatewindow.com

]]> By: Jason http://www.onelittleduck.co.uk/affiliate-marketing/were-paying-you-less-commission-from-tomorrow-487.htm/comment-page-1/#comment-46664 Jason Wed, 03 Sep 2008 17:37:47 +0000 http://www.onelittleduck.co.uk/2008/09/were-paying-you-less-commission-from-tomorrow.html#comment-46664 Hi Rajpal Thanks for the info. A week's notice is a lot better than 6 hours :) Cheers Jason Hi Rajpal

Thanks for the info.

A week’s notice is a lot better than 6 hours :)

Cheers

Jason

]]> By: Rajpal Bhogal http://www.onelittleduck.co.uk/affiliate-marketing/were-paying-you-less-commission-from-tomorrow-487.htm/comment-page-1/#comment-46659 Rajpal Bhogal Wed, 03 Sep 2008 16:03:18 +0000 http://www.onelittleduck.co.uk/2008/09/were-paying-you-less-commission-from-tomorrow.html#comment-46659 Hi, Hope you are well. I currently work on the E.ON account as the Affiliatewindow Account manager - Rajpal Bhogal. The message which was sent out to all affiliates yesterday contained the wrong date, this was a genuine human error. The date of the reduction of commission is the 8th September 2008. As soon as this was brought to my attention I have amended and re-sent communication to inform all. I do offer my apologies for misinforming all and please be assured this will not occur again. Please do not hesitate to contact me if you have any questions or comments, I’ am more than happy to help. Thanks Contact details: Rajpal Bhogal Rajpal.bhogal@affiliatewindow.com Hi,

Hope you are well.

I currently work on the E.ON account as the Affiliatewindow Account manager – Rajpal Bhogal. The message which was sent out to all affiliates yesterday contained the wrong date, this was a genuine human error. The date of the reduction of commission is the 8th September 2008. As soon as this was brought to my attention I have amended and re-sent communication to inform all. I do offer my apologies for misinforming all and please be assured this will not occur again.

Please do not hesitate to contact me if you have any questions or comments, I’ am more than happy to help. Thanks

Contact details:
Rajpal Bhogal
Rajpal.bhogal@affiliatewindow.com

]]> By: Jason http://www.onelittleduck.co.uk/affiliate-marketing/were-paying-you-less-commission-from-tomorrow-487.htm/comment-page-1/#comment-46660 Jason Wed, 03 Sep 2008 15:08:16 +0000 http://www.onelittleduck.co.uk/2008/09/were-paying-you-less-commission-from-tomorrow.html#comment-46660 Hi Marc, true about the comparison and you're right it wouldn't happen under employment law. Although, that doesn't take away from the fact that these kind of reduction notices should be done with more than 6 hours notice. I guess this does highlight just how unprotected affiliates are then - and even more so when the main line of protection, the network, allows it to happen. Just for the record E.on via Buy.at sent the same email today but gave affiliates until 8th September before implementing the decrease. A lot better than the case highlighted. Hi Marc, true about the comparison and you’re right it wouldn’t happen under employment law.

Although, that doesn’t take away from the fact that these kind of reduction notices should be done with more than 6 hours notice.

I guess this does highlight just how unprotected affiliates are then – and even more so when the main line of protection, the network, allows it to happen.

Just for the record E.on via Buy.at sent the same email today but gave affiliates until 8th September before implementing the decrease. A lot better than the case highlighted.

]]> By: Marc Gear http://www.onelittleduck.co.uk/affiliate-marketing/were-paying-you-less-commission-from-tomorrow-487.htm/comment-page-1/#comment-46630 Marc Gear Wed, 03 Sep 2008 09:28:44 +0000 http://www.onelittleduck.co.uk/2008/09/were-paying-you-less-commission-from-tomorrow.html#comment-46630 Jason, While I quite agree that this merchant has not given adequate notice to affiliates, I don't agree with your comparison of it to someone's boss informing you of a reduction in your wage. Affiliates are not employed by merchants. The relationship between an individual and their employer is protected by certain laws, as well as the contract of employment. Employers cannot change your wage like that because employees are legally protected. The relationship between an affiliate business and a merchants business is different, but is also protected by other laws, and possibly by contracts, but unless your contract with the merchant protects your commission rate or guarantees a notice period, affiliates don't have a leg to stand on. Its much more likely that the right is reserved by merchants to change the terms of business at any time and without any notice. Looking into these things before you agree to work with a merchant is clearly good business sense, but if an affiliate has agreed to promote a program on the basis that the commission might change at any time and with no notice... well they don't really have much of a voice to complain do they - after all they agreed to the term that the merchant can change the rules at any time. Do your homework, read those T&C's and work with networks that make it a contractual obligation for merchants to notify their affiliates in advance of these changes - otherwise, you're always taking a risk. Jason, While I quite agree that this merchant has not given adequate notice to affiliates, I don’t agree with your comparison of it to someone’s boss informing you of a reduction in your wage. Affiliates are not employed by merchants. The relationship between an individual and their employer is protected by certain laws, as well as the contract of employment. Employers cannot change your wage like that because employees are legally protected.

The relationship between an affiliate business and a merchants business is different, but is also protected by other laws, and possibly by contracts, but unless your contract with the merchant protects your commission rate or guarantees a notice period, affiliates don’t have a leg to stand on. Its much more likely that the right is reserved by merchants to change the terms of business at any time and without any notice.

Looking into these things before you agree to work with a merchant is clearly good business sense, but if an affiliate has agreed to promote a program on the basis that the commission might change at any time and with no notice… well they don’t really have much of a voice to complain do they – after all they agreed to the term that the merchant can change the rules at any time.

Do your homework, read those T&C’s and work with networks that make it a contractual obligation for merchants to notify their affiliates in advance of these changes – otherwise, you’re always taking a risk.

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