Think I Might Just Go Back On Holiday..
5 Comments January 22, 2009 / Posted in Affiliate MarketingHaving just enjoyed my longest break away from the daily grind of webstuff (although admittedly I did keep an eye on things to make sure all was well – but I didn’t read any emails – so not too bad!) I’m starting to wish that I’d extended my stay with Mickey, Donald, Jude and the 100s of Alligators at Gatorland (simply the coolest place in Florida, after Seaworld and maybe Island of Adventures… oh and The Animal Kingdom and.. and..).
Anyway I digress as all is not sweetness and light in the affiliate world!
Nothing new there then, but the last few days has seen some quite dramatic events take place.
Firstly, although unsurprisingly, Figleaves have decided to close their affiliate program. This was a really good converting program that just seemed to collapse in on itself towards the end of 2008. Reduced commissions and cookies coupled with a 20% discount spammed around the internet meant that the writing was always on the wall for their affiliate partners.
The 20% discount was the start of the fall of Figleaves and discount codes are currently getting a rough ride in AM as merchants line up to try and understand their incremental sales value (what about cashback’s value??).
*Edit* – apparently Figleaves are not closing their program on TD.. so some good news!
Next up to the oche is big electrical store Comet, who have decided to carry out a study on the effects of voucher codes on sales by temporarily removing some affiliates from it’s program. The study is apparently going to take 3 months although it raises a lot of questions and has generated a fair bit of confusion for affiliates, especially those of us who promote codes AND who also use feeds, content and other promotional methods.
These kind of studies are probably necessary but (especially given the current economic climate) the way they’re conducted needs to be better organised. Comet seem to have already phased out the volume of codes they offer, but that won’t stop “comet+voucher codes” search traffic still filtering through to directories or other sites. Also with people probably less willing to buy in Q1 compared to Q1 or Q4 of 2008 – how is the comparison going to work?
Perhaps Comet could have a shufty at the results of a study conducted by DRL (who manage Sainsburys Kitchen Appliances, Boots Kitchen Appliances, Next Domestic Appliances, Appliances Online and Appliance Deals) who two months ago asked big voucher sites to drop promotions “to understand if voucher code sites generated any incremental revenue”. Today they’ve now announced that they “would like to pause activity on all affiliates within the voucher code directory”.
Again what happens to affiliates who’s single Awin account covers more than just a code area?
Well, the best thing to do is contact Awin and explain to them your activity, demonstrate what you’re doing and where and hopefully it won’t result in lost commissions.
One though has to wonder if any kind of forced click was removed from the affiliate industry whether these concerns about “incremental value” would have surfaced. I also wonder whether analysis of the the time of cookie drop vs completion of sale would be better data to investigate – then remove those affiliates who’s cookie drop to sale time is exceptionally quick?
To add misery onto further misery (especially for the code affiliates) another merchant, Prezziesplus, has decided to leave affiliate marketing behind – at least via networks and perhaps to see how the rest of the year pans out. We did a few sales with them over Christmas by promoting The Slanket so it’s disappointing to see them flounce off into AM history.
Anyway, if all that wasn’t bad enough, of course there’s the various merchants who have closed down due to administration. 24-7 Electrical, Miller Bros, QED-UK and Empire Direct have all gone in the electrical area – so anyone in this affiliate sector (and who uses codes) will have had several body blows… and I almost forgot about Currys et al reducing their cookie lengths!
Of course, affiliates do have the advantage of (hopefully) being able to bounce back, refocus, and change direction if need be – something that those made redundant due to company closes may not always have – so in that respect we should try and remain upbeat and motivated about AM.
However, if several key merchants close down or change their program terms all at the same time – it can have a hefty impact on any business model for any size affiliate… and somehow I don’t think we’ve seen the last of these issues! It just goes to show that affiliate marketing perhaps isn’t as “recession proof” as some may think – and 2009 is going to be a very very bumpy ride for those who aren’t strapped in!
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Jason
Nice summary of the current goings on in the AM world. There seems to be plenty of doom and gloom at the moment and the amount of programs closing etc. recently has certainly made me think twice about alternatives in case the merchants i promote were to call it a day.
Always good to be on your toes though and try and stay ahead in this game.
It sure is going to be an interesting year Jason. As someone who sold around £500,000 worth of stock for Figleaves last year its certainly going to be a “fascinating” time replacing them if they have indeed shut on all networks (I’m still personally unclear about this as I’ve not had a TD e-mail).
However, with a closure I’ve not really lost “everything” I still have my site and traffic and have already set up another site targeting a more stable economy (Australia) which looks set to make up the difference in EPC between Figleaves and smaller rivals. I’ll basically be working harder to maintain the same income.
I wonder if we will see any high profile names quitting AM due to these tough conditions this year? Personally I doubt it, although anyone relying on all their AM income to fund their lifestyle might be in for an interesting ride.
I for one am more than up for it, and know we will all come out at the other end much stronger for it. Go affiliates, Go!!
This was the year I was to step out of the 9-to-5. This week has completely threw that plan out of the water and there’s no way I’m sacrificing a salary when merchants can drop you in an instant. It’s bad enough worrying if the traffic will dry up, never mind if there’ll be anyone to promote.
@Kirsty – “I for one am more than up for it”
Yeah I’m kinda keen to get through 2009 and to see what is on the other side. At the moment we’re seeing increased competition from moneysavingexpert, a drop in good lead programs and then the bits and bobs we do with networks rapidly falling – so a bit of rejigging in some areas plus focusing on what we’re good at (rather than run off and set up new sites willy nilly) is required and that’s now underway. I think awkward times helps focus you more – as when the going is good it’s quite easy to just enjoy the ride.
@Ray – I think this has probably been the roughest week I’ve seen in AM and if you’re an affy with the likes of Figleaves, Comet, Empire Direct etc… and they’re important to your income, then it’s a massive massive blow.
But, you never know with AM – as one door closes another opens. We used to earn a few quid off Uproar and Supanet – but as our revenue streams ended with them (and at the time we didn’t know whether Loquax would survive) along came AM and MyOffers – then other things cropped up as others fell. It is going to be harder now – for a lot of affiliates, but once the dust has settled (soon hopefully) there may well be new opportunities.
Welcome back from holiday Jason,
1) Yes it’s certainly a dynamic industry. In the travel arena we have of course have had quite a few merchants going under which can be a nightmare thanks to the arrears that affiiates are paid – especially if using PPC. Another thing people thinking about going full time need to think about is the lack of pension scheme, sick pay and all the rest of it that comes with working as an employee.
2) ” that won’t stop “comet+voucher codes” search traffic still filtering through to directories or other sites. ”
Suggestion to merchants who drop voucher code affiliates – create a page e.g. coment.co.uk/voucher-codes which will rank highly in search engines. The page could say, “no discount codes at present, and then have a feed of the top offers / discounts.