Comments on: Make Sure You Check Your Commissions Cancellations!

By: Kevin Edwards

Kevin Edwards — Wed, 12 Aug 2009 21:45:21 +0000

Perfect timing eh?

The IAB released this statement about the ethical charter today:

http://www.iabuk.net/en/1/iabreleasesethicalmerchantcharter120809.mxs

By: Barry

Barry — Wed, 12 Aug 2009 21:36:49 +0000

Yes I find its far to easy to sit and look at affmeter everyday and think that its the figure your earning or even look at the pendings everyday and count it as cash in the bank. Whats important is to check your confirmed commissions. Far too many transactions are now being rejected as merchants are tightening their belts and finding that its just far too easy and LEGAL to decline commissions from their workers/affiliates for all manner of reasons without any way of affiliates questioning the process or reasoning.

I am glad to hear the IAB and networks are also thinking about bringing transparency to the process.

Baz

By: Kevin Edwards

Kevin Edwards — Tue, 11 Aug 2009 07:37:19 +0000

All good and valid points.

As mentioned merchants have to supply a reason for every declined sale on Affiliate Window and we do stress that they should make the reason as clear as possible (there is an ‘other’ option that allows merchants to elaborate if needed) but I accept that the information provided isn’t always as clear as it could be.

I think the work being carried out by the network members of the IAB’s AMC is undoubtedly a step in the right direction and you will start to see increased visibility from merchants on both declined sales and de-duplication.

I know a number of networks are in the process of upgrading their existing interfaces in order to support the forthcoming ‘ethical charter’ that encourages merchants to provide greater transparency to affiliates.

By: Rich

Rich — Mon, 10 Aug 2009 20:58:52 +0000

On webgains I’ve seen short explanations before – on the cancelled transaction i’ve seen things like “sale stock all sold out” etc.

By: Jason

Jason — Mon, 10 Aug 2009 13:35:38 +0000

Thanks for AW info (also to Ray who mentioned it on Facebook). I’ve just looked at AW declines – “not last referrer” and “dedupes” – would like more info about those kind of cancellations.

If we’re not last referrer – how is it tracking? And who was?

And what is the dedupe against? Another channel?

By: Peter

Peter — Mon, 10 Aug 2009 13:03:13 +0000

Hi Jason,
this is a great point! Sometimes the reasons for cancellation really wind me up.
It is possible to see the reason for cancellation on AW. You just need to hover the mouse over the little red button.
Hope this helps…